Customers find the moon light educational, particularly for teaching moon phases, and appreciate its appearance, with one noting it looks like an actual night sky. Moreover, they like its brightness as a night light and consider it a solid educational winner for families. However, the reliability and battery life receive mixed feedback - while some say it works after 5+ years and batteries last a while, others report it turning off after 15 minutes and losing power quickly. Additionally, the remote control functionality is also mixed, with some finding it easy to operate while others report broken units.